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Building High-impact 
Organizations and Teams

The RLG team utilizes a variety of services to help leaders build high-impact teams, organizations, and collaborations for the public good. The support RLG provides typically is multidimensional — complementary strategies delivered over time to achieve sustained impact.

Leadership Development

RLG helps agencies develop in their staff the leadership skills to produce measurable results for clients and communities. RLG fosters these leadership skills primarily through leadership development programs and executive coaching. Leadership development often complements and is complemented by the implementation of Results-Based Accountability and Results-Based Budgeting.  

Leadership Development Programs

With over 20 years of experience, RLG’s team designs and delivers customized leadership development programs for national, state, and local public and nonprofit agencies. Our programs typically combine customized 360-degree surveys, other assessments, executive coaching, and interactive workshops. Participants gain practical skills along with a variety of frameworks for analyzing and addressing leadership challenges and opportunities. Learning spans multiple dimensions of leadership: individual, interpersonal, organizational, and systemic. Workshop topics can include negotiation, polarities, persuasion, inclusive leadership, Results-Based Accountability and Results-Based Budgeting, emotional intelligence, and the Myers-Briggs Type Indicator™.  

Executive Coaching

RLG helps agencies develop in their staff the leadership skills to produce measurable results for clients and communities. RLG fosters these leadership skills primarily through leadership development programs and executive coaching. Leadership development often complements and is complemented by the implementation of Results-Based Accountability and Results-Based Budgeting.  

Meeting Facilitation

RLG provides meeting facilitation primarily in connection with the implementation of Results-Based Accountability and Results-Based Budgeting but also as a discrete service. We facilitate large, formal organizational meetings as well as informal team meetings. Typically, our facilitation supports the goals of inclusion and candor, enabling groups to gain a shared understanding and common ground for strategic decision-making.   

Results-Based Accountability

and Budgeting (RBA/RBB*) 

RLG brings over 20 years of experience in the implementation of Results-Based Accountability and Result-Based Budgeting (RBA/RBB) in the public and nonprofit sectors. A simple, rigorous approach to decision making, agencies and communities use RBA/RBB to:

(1) Focus on decision-making at all levels on achieving measurable results for clients and communities. 

(2) Align strategic planning, budgeting, and day-to-day program management. 

(3) Elicit the best thinking of team members and other stakeholders in decision making, including surfacing and challenging implicit assumptions. 

(4) Ensure that agencies have the resources necessary to perform the functions for which they are accountable.

(5) Facilitate strategic management that is nimble, anticipating and adapting to changing circumstances on a timely basis.

  • To support leaders in the implementation of RBA/RBB, RLG provides strategic consulting, training, technical assistance, executive coaching, and facilitation. The RLG team has assisted national, state, and local leaders in implementing RBA/RBB, including:
  • Supporting the measurable improvement of “school readiness” statewide in an initiative spanning over a decade that engaged the executive branch, legislature, and local leaders and increased the percentage of children entering kindergarten developmentally “ready to learn” from 49% to 83%.
  • Implementing measures of client impact and a framework for reporting and improving client impact across the nation’s largest system of health care providers for low-income families and communities.
  • Designing and implementing a system of “common metrics” for tracking and strategically managing client impact in a program that provides $500 million annually to over 60 organizations.
  • Implementing RBA/RBB to integrate and enhance the work of a central administration in its provision of policy, guidance, systems, and other support to organizations making over $35 billion in grants annually.
  • Utilizing RBA/RBB to improve equity, diversity, and inclusion in an organization with over 20,000 employees
  • Utilizing RBA/RBB to develop headline performance measures for the human resources office in an agency with over 45,000 employees.
  • The incorporation of RBA/RBB principles in management and budgeting in state, city, and county governments (executive branches and legislatures) and nonprofits in health and human services, education, juvenile justice, early care and education (“school readiness”), employment, housing, policing, fire and rescue, corrections, child welfare, permitting, procurement, human resources, libraries, public information, advocacy for underserved populations, and equity, diversity, and inclusion

Leadership Program Testimonials:

  • This program is nothing like any other training or conference I have encountered in my life!
  • Fantastic development of skills and frameworks!
  • I enjoyed every aspect of the program. It brought me out of my comfort zone, but in a very supportive manner.
  • This is one of the best training offerings that I have ever had. There was the right amount of humor, quick-paced, and thoughtful sessions. The hands-on exercises were great at realigning my perceptions and reinforcing what was being taught. The individual coaching was invaluable.
  • The lasting impact for me is the introspection that the whole program inspired, beginning with the retreat experience and extending for all the sessions. The insight and clearness of the faculty was inspirational. The collegiality was amazing, leading to unexpected bonds across our agency. I plan to advertise the program at every opportunity. Keep challenging and inspiring for years to come!

Leadership Program Testimonials:

  • This program … taught me conceptual frameworks and practical skills to enhance my ability to think more expansively, work more collectively, and communicate more effectively.
  • I have become a more confident leader who could bring the best of myself to the workplace... I will use the leadership tools everyday in my work. Thank you so much for the opportunity.
  • I think my unit will benefit from how I model the skills that I’ve learned. We will become a more cohesive group by employing these skills.
  • This is one of the best training offerings that I have ever had. There was the right amount of humor, quick-paced, and thoughtful sessions. The hands-on exercises were great at realigning my perceptions and reinforcing what was being taught. The individual coaching was invaluable.
  • The lasting impact for me is the introspection that the whole program inspired, beginning with the retreat experience and extending for all the sessions. The insight and clearness of the faculty was inspirational. The collegiality was amazing, leading to unexpected bonds across our agency. I plan to advertise the program at every opportunity. Keep challenging and inspiring for years to come!
* Results-Based Accountability and Results-Based Budgeting was developed by Mark Friedman, director of the Fiscal Policies Studies Institute and author of Trying Hard Is Not Good Enough: How to produce measurable improvements for clients and communities (2005, 2015).