Consultants, Trainers & Coaches
Philip L. Lee, J.D., MPM
President
Location: Washington, D.C.
Professional Accomplishments:
- Senior Fellow, University of Maryland School of Public Policy
- Lead Faculty, The National Institutes of Health Senior Leadership Program. Designed and led the NIH's first customized, cross-institute leadership program for senior scientists and administrators.
- Consultant, Health Resources and Services Administration. Consultant to the HRSA Office of Performance Review in the design and implementation of a system of performance review for $6 billion in grants to 3,000 grantees who provide health services to the underserved and underinsured. Designed and served as lead faculty for educational programming in performance accountability for 500 HRSA staff and consultants nationwide in connection with the implementation of the system of performance review. Designed and served as lead faculty for two intensive leadership retreats for 40 senior staff.
- Consultant, Results and Performance Accountability in Early Care and Education. Design and deliver educational programming in performance accountability and collaboration to executives and evaluators from 24 early care and education partnerships in underserved communities in Maryland (known as Judy Hoyer Centers, in honor of the late spouse of Congressman Steny Hoyer). Co-authored A Guide for Results and Performance Accountability and Evaluation in Judy Center Partnerships.
- Consultant, Office of Human Resources Management, Office of the Secretary, U.S. Department of Commerce. Provided technical assistance in the development of performance measures for Human Resources Offices in the U.S. Department of Commerce.
- Consultant, Maryland National Capital Park and Planning Commission. Designed and serve as lead faculty for the Commission's Transformational Leadership Program.
- J.D., University of Maryland School of Law
- Master of Public Management, Public Sector Financial Management, University of Maryland School of Public Policy
- B.A.., Colby College
Expertise in Results Accountability:
- Delivering RBA 101 Training
- Developing headline performance measures for programs and agencies
- Designing results and performance focused executive leadership programs
- Facilitating group process and retreats
Philip Lee is President in the Results Leadership Group and a Senior Fellow at the University of Maryland School of Public Policy. Mr. Lee consults and designs and teaches executive programs in results leadership, results accountability, organizational development, and negotiation. Mr. Lee also facilitates.
Mr. Lee's work has included helping the U.S. Department of Health and Human Services Health Resources and Services Administration design and implement a performance review system for $6 billion in grants to 3,000 grantees nationwide; designing and since 2001 delivering the National Institutes of Health Senior Leadership Program; assisting the U.S. Department of Commerce in the design of performance measures for its human resources offices; teaching graduate courses in results and performance accountability at the University and for Federal agencies; and facilitating community-based collaborations among leaders in the Annie E. Casey Foundation's Leadership in Action Program.
Mr. Lee practiced corporate law at an international law firm in Washington, D.C. and worked in Maryland Attorney General's Office of Consumer Protection and in the Maryland General Assembly's Department of Fiscal Services. He has a J.D. from the University of Maryland School of Law and a Master of Public Management from the University of Maryland School of Public Policy, where he concentrated in public sector financial management. Mr. Lee also studied negotiation at the Harvard Program for Lawyers.
Adam Luecking, MPM
RLG Principal/CAO
Location: Washington, D.C.
Professional Accomplishments:
- Senior Fellow, University of Maryland Academy of Leadership
- Former Asst. Faculty Director and Lecturer, College Park Scholars Public Leadership Program
- Executive Producer, Results Accountability 101 DVD
- Founding Board Chair, Long Branch Athletic Association
- B.S. International Business, MPM Public Management, University of Maryland, College Park
- Certified MBTI Trainer and studied at the Harvard University Program on Negotiation
Expertise in Results Accountability:
- Delivering RBA 101 Training
- Developing headline performance measures for programs and agencies
- Performance improvement through leadership development in agencies
- Facilitating group process and retreats
Adam Luecking also currently serves as Assistant Director of the Results Leadership Program at University of Maryland (UMD) School of Public Policy. In both capacities, he manages executive leadership programs and consulting services to agencies that serve children, families and communities.
In addition, Mr. Luecking has worked with the College Park Scholars Public Leadership (CPSPL) program as an Assistant Faculty Director. Besides teaching two leadership courses in the program, he assisted in building alumni and community partnerships.
Prior to joining RLG, Mr. Luecking worked for the Montgomery County Council and in the Volunteer Center of Montgomery County Executive’s Office. At the Volunteer Center, Mr. Luecking designed and facilitated several leadership and civic engagement programs for middle and high school students.
Mr. Luecking earned his B.S. in International Business from the R.H. Smith School of Business and M.P.M. with a specialization in Leadership from the School of Public Policy at UMD. He has also studied at the Program on Negotiation at Harvard University and is a certified trainer in Results Accountability and the Myers-Briggs Type Indicator.
Deitre Epps, BS.MS
Senior Consultant
Location: Baltimore, MD
Professional Highlights:
- Coach/Facilitator and Results Based Accountability Trainer for Annie E. Casey Foundation's Department of Leadership Development
- Founding Director, Baltimore School Readiness Initiative: Managed city-wide effort to increase kindergarten readiness from 27% to 58% over four years using RA framework
- B.S., Howard University; M.S., University of Baltimore and Coppin State University
Expertise in Results Accountability:
- Developing performance measures
- Helping agencies use data to improve performance
- Evaluating cross-community efforts
- Coaching state or local groups working to implement Results Accountability
Deitre has over 15 years experience managing and evaluating projects, leading teams, and producing results. She has extensive experience in positions that demand negotiation and problem-solving. She has expertise in guiding leaders from public or private agencies and foundations with coaching, training, and facilitation around core competencies including collaborative leadership, results based accountability (RBA) and cultural competency.
Deitre is a Results Based Facilitator, and is qualified in the Myers-Briggs Type Indicator. She recently served as the Director of Baltimore's School Readiness Initiative, providing oversight of the implementation of Baltimore's Five Year Action Plan to Increase School Readiness. She is a Coach/Facilitator and Results Based Accountability Trainer for Annie E. Casey Foundation's Department of Leadership Development, guiding leaders in achieving community results.
In June 2003 she completed fourteen years of service at Vision Christian Academy, a local private school which served infants to 8th grade, which she helped to found and to establish. Her roles included Assistant Dean of Education, Science Coordinator, Center Director, and teacher. She received the Academy's highest teaching award, The Royal Purple Award, for three years. She has served as adjunct faculty at Towson University and Baltimore City Community College. Her community service includes 5 years as President of the Baltimore City Child Care Association; she is now a Board member.
Her education and experiences are diverse. Her undergraduate studies were in microbiology, and her early quality improvement skills include research at Johns Hopkins University, and quality control Proctor and Gamble. She redirected the focus of her education and work to human services in order to increase quality of programs and better results for children, youth, and families.
Although born and reared in California, she migrated to the east coast to receive her B.S. degree at Howard University and her Master of Science degree in Human Services Administration from a collaborative program at University of Baltimore and Coppin State University.
Karen Finn, M.Ed
Senior Consultant
Location: Washington, D.C.
Professional Highlights:
- Former Chief of Programs and Policy, Maryland Governor's Office for Children: Led statewide implementation of Results Accountability across 24 local jurisdictions
- Consultant for over 15 years in non-profit and public sector organizational development including Epilepsy Foundation of America;; National Alliance of Children's Trust and Prevention Funds; Child Welfare League of America; Kennedy Krieger Institute
- Founder and Facilitator, FinnCORE's Center for Women's Leadership Enhancement
Expertise in Results Accountability:
- Coaching state and local groups to implement Results Accountability
- Identifying performance measures for programs and agencies
- Aligning agency performance with community-wide results
- Results-based strategic planning
Before recently joining RLG, Ms. Finn was the Chief of Programs and Policy for the Maryland Governor’s Office for Children (GOC). This office supports the Governor’s Children’s Cabinet in its mission to improve the well being of all the children and families of Maryland through interagency collaboration and state/local community partnerships. Ms. Finn had specific responsibility for building capacity throughout Maryland’s child-serving agencies and communities on both the state and local level to use the Results Accountability approach in developing action plans and budgets that will improve child and family well-being.
In conjunction with the Executive Director and Children’s Cabinet, Ms. Finn transformed the funding and reporting process to implement a Results and Performance Accountability system; developed Maryland’s 3-year Children’s Plan to improve targeted state indicators of child and family well-being; negotiated community partnership agreements with 24 local jurisdictions that used Results and Performance Accountability and a mutual gains negotiation process; these agreements allowed local jurisdictions to implement Local Access Mechanisms, Systems of Care, High-Fidelity Wraparound, Community Based Resource Development, Gang Prevention Strategies, Truancy Prevention, Youth Assets Development Programs and other intervention and prevention strategies. Ms. Finn built capacity and implemented the use of headline performance measurement system for all Governor’s Office for Children funding.
Ms. Finn has extensive experience in consulting with National, State and Local public agencies including: the Epilepsy Foundation of America; Council on Quality and Leadership; National Alliance of Children’s Trust and Prevention Funds; Child Welfare League of America; Maryland’s Departments of Human Resources, Health and Mental Hygiene, Education, and Juvenile Services; Maryland’s Local Management Boards; County Health Departments; County Departments of Social Services and Mental Health Core Service Agencies.
Ms. Finn has designed and facilitated leadership development programs for the Epilepsy Foundation of America and FinnCORE’s Center for Women’s Leadership Enhancement. In her work as a consultant she has coached executive directors and non-profit board leadership in developing results-based strategic plans and collaborative community efforts focused on improving results for children and families.
Ms. Finn has over 25 years experience in Human Services including: direct service, case management, training and development, supervision, organizational administration, local and state-level policy development, and board development. She has provided consultation nationally on: Results-Based Strategic Planning, Organizational Change, Achieving Results with Non-Profit Governance Boards, Cultural Competency, Outcome-Based Quality Standards for Health and Human Services Programs, Team Building, and Board Development. Ms. Finn has a Masters of Education in Counseling and Human Services and has completed post-graduate work in leadership development, multi-cultural diversity, mutual gains negotiation and results-based accountability. She is also a qualified trainer and administrator of the Myers Briggs Type Indicator.
Mark Friedman
Senior Consultant
Location: Santa Fe, NM
Mark Friedman is a speaker, consultant and author of the book "Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities" available from Trafford press (www.trafford.com). Mr. Friedman directs the Fiscal Policy Studies Institute (FPSI) in Santa Fe, New Mexico, and has provided training and consultation on Results Accountability in over 40 states and 7 countries around the world.
Before founding FPSI in 1996, Mr. Friedman served as a senior associate at the Center for the Study of Social Policy in Washington, D.C. for four years, where his work focused on providing technical assistance to states, counties, cities, school districts, and communities working to reform their child and family service systems.
Before that, Mr. Friedman served 19 years in the Maryland Department of Human Resources, including six years as the department’s chief financial officer. During this time, Mr. Friedman played a key role in social services program and fiscal policy, including responsibility for financing one of the country's first family preservation programs and implementing several major revenue initiatives.
Mr. Friedman has authored a wide range of papers on results-based decision making, budgeting, strategic planning and financing, including:
- The Cosmology of Financing: Financing Reform of Family and Children's Services: An Approach to the Systematic Consideration of Financing Options, Center for the Study of Social Policy, June 1994
- The Foster Care Adoption Simplification Act: An Alternative to the Proposed Child Protection Block Grant, Center for the Study of Social Policy, May 1995
- From Outcomes to Budgets: An Approach to Outcome Based Budgeting for Family and Children’s Services, Center for the Study of Social Policy, July 1995
- Trading Outcome Accountability for Fund Flexibility: Negotiating New State Local Deals for (Core) Family and Children’s Service Dollars, Center for the Study of Social Policy, December 1995
- A Strategy Map for Results-Based Budgeting: Moving from Theory to Practice, The Finance Project, Washington, D.C., September 1996
- Organizing by Outcomes, A Different Organization Chart for State/Local Partnerships, Fiscal Policy Studies Institute, January 1997
- A Guide to Developing and Using Performance Measures - In Results-Based Budgeting, The Finance Project, Washington, D.C., May 1997
- A Guide to Developing and Using Family and Children's Budgets, The Finance Project, Washington, D.C., August 1998
- Reforming Finance, Financing Reform for Family and Children's Services, The Foundation Consortium, January 20000
- Results Accountability for California Porposition 10 Commissions: A Planning Guide for Improving the Well-Being of Young Children and Their Families, UCLA Center for Healthier Children, Families and Communities, March 2000
- # The Results and Performance Accountability Implementation Guide, March 2001, online www.raguide.org.
Many of his publications can be accessed through the FPSI website, at ResultsAccountability.com.
Victoria Goddard-Truitt, Ph.D.
Senior Consultant
Location: Columbia, MD
Victoria Goddard-Truitt, Ph.D. has over 20 years experience working on behalf of children and families. She has strong program evaluation and project management skills and has served as a coordinator and manager of systems improvement work for Casey Family Programs foundation. Prior to this position, Dr. Goddard-Truitt was a Senior Analyst at COSMOS Corporation, a social research and evaluation firm in Bethesda, Maryland. She served as the evaluation project director for initiatives targeting families with young children who reside in high-risk environments. Augmenting these experiences, Dr. Goddard-Truitt taught at the University of Maryland, Baltimore for over nine years and developed curriculum for both undergraduate and graduate students. She is skilled in facilitation, results based accountability and program evaluation.
Roderick K. King, MD, MPH
Senior Consultant
Location: Boston, MA
Dr. Roderick K. King is currently Senior Faculty, MGH Disparities Solutions Center and faculty in the Department of Social Medicine at Harvard Medical School. In addition, Dr. King is the president of Next Generation Consulting Group, an organization that focuses on promoting positive social change through strategic planning, leadership and organizational development, evaluation, and cultivating social entrepreneurship to build healthy communities. He most recently served as the Director for the Health Resources and Services Administration, Boston Regional Division and as a Commander in the US Public Health Service, U.S. Department of Health and Human Services.
His academic work/teaching and key consulting roles focus on leadership and organizational development in community based organizations; public health, health workforce planning; diversity and cultural competence; and evaluation and program impact assessment that address the social determinants of health disparities. Dr. King also teaches the course "Leadership in Minority Health Policy" at Harvard Medical School.
Prior to joining Next Generation Consulting Group, Dr. King was the New England Regional Director for the Health Resources and Services Administration (HRSA), a branch of the U.S. Department of Health and Human Services, and was Commander in the U.S. Public Health Service. At HRSA he was responsible for the overall management of $190M in grants and the supervision of staff and activities in Primary Care, Maternal and Child Health, HIV/AID, and BHPr by improving their individual and collective performance within their local community and state to meet the needs of underserved populations. During his tenure with HRSA, Dr. King was selected as a Council in Excellence in Government Fellow and received numerous awards and citations for his work in developing a performance evaluation system for HRSA grant programs and the development of HRSA´s first Balanced Score Card.
Dr. King earned a B.S. degree in Biomedical Engineering from Johns Hopkins University and his medical degree from Cornell University Medical College with honors in research. Upon completing a residency in pediatrics at the Children's National Medical Center, Washington, D.C. in 1995, he received the Teachers for Africa Award and served as a Senior Lecturer at the University of Cape Coast, Ghana, West Africa providing public health instruction to those providing care to populations in rural areas. In 1997, Dr. King was selected for the Commonwealth Fund/Harvard University Fellowship in Minority Health Policy Program. He led a project with the Division of Violence Prevention at the Centers for Disease Control and Prevention National Center for Injury Prevention, to evaluate the U.S. Child Death Review process and its applicability as an injury surveillance tool. He continued his health policy work with the Senior Health Policy Internship at the Health Resources and Services Administration of the U.S. Department of Health and Human Services where he developed a model to review health workforce planning for the New England Region with HRSA's Bureau of Health Professions.
Dr. King's rich experiences with diverse and underserved communities in the United States and abroad affords him the unique ability to create and implement strategies that lead change in health/health care, public health, and health policy. He is a Director for the Oral Health Foundation of Massachusetts and Chair of their Grantmaking Committee.
Mary Parish
Senior Trainer and Executive Coach
Location: Annapolis, MD
Mary Parish is President of MVP Associates, a management training and consulting firm, in business since 1978. She has experience and credentials in human communications. She has worked with a wide array of private and public sector organizations. She also has helped more than 175 organizations develop methods for managing their people more effectively.
She has designed and delivered training seminars on communication skills, managing people and work, developing emotional intelligence, managing individual differences, conducting performance appraisals, building negotiation skills, conflict resolution, team building, conducting effective meetings, training for trainers, and developing leadership capacities.
Ms. Parish works in consultation with clients to clarify their organization’s mission and to develop their organization to reflect that mission. She also works with staffs to increase their effectiveness by using their differences productively. In addition, she works with individuals to increase their effectiveness.
Ms. Parish holds a Master of Arts degree in Communication from Michigan State University and has worked at Georgetown University, Iowa State University, and Michigan State University.
Jolie Bain Pillsbury, Ph.D.
Senior Consultant
Location: Arlington, VA
Dr. Pillsbury, President of Sherbrooke Consulting, Inc., works with local, state, and federal governments, foundations and other non-profit organizations to design and implement strategies to enable organizations and communities to achieve their desired results. She has thirty two years of experience in the public and private sectors, where she has served as both a consultant and a manager.
She has worked in over 40 states and over 12 federal agencies and departments since 1989. She has been a consultant for fourteen years, the last eleven with Sherbrooke Consulting.
Dr. Pillsbury's experience includes ten years in the Massachusetts Department of Public Welfare. Her last position there was as Deputy Commissioner. She spent three years in the Texas Department of Public Welfare as a planner for new programs and information systems support. In addition, she worked for three years as an IBM management consultant to state and local governments on strategic planning, integration of services and use of information technology to achieve organizational change.
She has worked with executive teams in many organizations to help them define their mission, vision and values. Using this framework, she has then helped them craft strategic plans for implementing their goals. The process she uses is highly participatory and vests the ownership of the results in the hands of the participants.
Dr. Pillsbury has served as a Technical Assistance resource for state-level systems reform efforts funded by the Annie E. Casey Foundation, the Edna McConnell Clark Foundation, the Danforth Foundation, and the Pew Charitable Trust. She also serves as a consultant and facilitator to the Doris Duke Foundation, the Ford Foundation, the Kellogg Foundation, and the David and Lucille Packard Foundation.
Dr. Pillsbury has also worked with executive teams at the Administration for Children and Families, the Bureau of Primary Health Care, the Environmental Protection Agency, NASA, the Pension Benefits Guarantee Corporation, the Social Security Administration, the Departments of Education, Energy, Defense, Interior, Labor, and Transportation. She served as a Senior Consultant for the Council for Excellence in Government, where she worked with approximately 500 government executives Fellows over four years using models developed for benchmarking and leadership for results.
She received her Ph.D. from the Heller School of Social Welfare and Policy Analysis at Brandeis University, a Master of Science of Social Work and a Bachelor of Arts degree in philosophy and psychology from the University of Texas.
Regina Romero
Senior Executive Coach
Location: Washington D.C.
Professional Highlights:
- Two decades of experience in executive coaching, group facilitation, and leadership development.
- Clients include The Brookings Institution, AARP, National Institutes of Health, Commerce Department, the Urban Libraries Council and the Center for Creative Leadership
- Licensed psychologist, District of Columbia
- Member, American Psychological Association Society of Consulting Psychologists and the Executive Coaching Roundtable
- Faculty, National Leadership Institute at the University of Maryland University College
- B.S., Howard University; Ph.D., George Washington University, Clinical Psychology
Expertise:
- Executive coaching for senior non-profit and government leaders
- Certified in Benchmarks, Profilor, Skillscope, Emotional Competency Inventory, and Conflict Dynamics Profile
Regina Romero has almost two decades of experience in executive coaching, group facilitation, and leadership development. She has been a trusted confidante to senior leaders in the financial, mortgage, telecommunications, healthcare, and pharmaceutical sectors, as well as academia, the federal government, and non-profits.
Regina is an astute advisor to executives who need to know how they are perceived and to clarify what is most important in their professional and personal lives. As an African-American woman who can connect easily with people from widely varied backgrounds, Regina has helped countless leaders to think through difficult issues at multiple levels and navigate complex operational, political, and cultural challenges. Her training in psychology and grasp of group dynamics make her an ideal mentor to anyone who wants to master the interplay of people interacting in organizations.
Regina is especially skilled at helping executives work through transition issues, whether individually or systemically. She is adept at providing honest, non-judgmental, real-time feedback to executives who want to lead courageously and create an environment in which others can flourish. As a seasoned coach, Regina truly cares about others, listens with an open mind, and adds value in unexpected ways.
Some of her recent clients include Fannie Mae, RLJ Development LLC, MedImmune, Abbott Spine, Johns Hopkins University, The Brookings Institution, AARP, National Institutes of Health, Commerce Department, and the Urban Libraries Council.
Regina Romero received a Ph.D. in clinical psychology from George Washington University and a B.S. in psychology from Howard University. She is a licensed psychologist in the District of Columbia and a member of the American Psychological Association Society of Consulting Psychologists and the Executive Coaching Roundtable. She is on the faculty of the National Leadership Institute at the University of Maryland University College.
Keith Sykes
Senior Consultant
Location: Manassas, Virginia
Professional Highlights:
- Led development and implementation of Virginia Social Services Leadership Academy; currently serving as project manager
- Consultant for City of San Antonio, Texas, Department of Community Initiatives on performance accountability and leadership development
- Former director of Prince William County, Virginia, Department of Social Services
- Co-founder and director of Square One, a school readiness initiative involving the private sector and seventeen local governments in the Norfolk-Virginia Beach area
- Fellow, The Annie E. Casey Foundation
- Coordinated the design and implementation of the City of Hampton, Virginia’s widely recognized Comprehensive Services Act structure, an interagency system for services to families and children
Expertise in Results Accountability:
- Bringing different performance measurement methods together into a unified system for an agency
- Integrating performance measurement and leadership development activities
- Creating public-private partnerships around commonly desired outcomes
- Coaching state and local groups to implement Results Accountability
Keith Sykes is a consultant whose current work includes the development and ongoing management of the Virginia Social Services Leadership Academy. He also recently led the design and supported the implementation of a Performance Accountability and Leadership Development program in the City of San Antonio’s Department of Community Initiatives.
Immediately prior to his consulting work, Mr. Sykes served as social services director in Prince William County, Virginia, a community of 360,000 in the Washington, D.C. area. His department’s work in Prince William County was distinguished by its use of Results Based Accountability (RBA) and by the involvement of all levels of staff in ongoing RBA applications.
Mr. Sykes served as co-founder and director of Square One, a school readiness initiative that was sponsored by an economic development partnership and that involved the private sector and seventeen local governments in the Norfolk-Virginia Beach area. He previously served in jobs ranging from social worker to division chief in the Department of Social Services in Hampton, Virginia. While in Hampton, he coordinated that city’s implementation of Virginia’s Comprehensive Services Act, a community-based service delivery system for children and families that combines the efforts of social services, mental health, public schools, juvenile justice, public health and the private sector. The Hampton model currently is seen as a statewide best practice in Systems of Care efforts.
As a Fellow at the Annie E. Casey Foundation, Mr. Sykes studied operating structures and partnerships in the Iowa Department of Human Services and in the North Carolina Partnership for Children, the parent organization of that state’s Smart Start school readiness initiative. In his consulting work, he is particularly effective at involving all levels of staff and in connecting performance measurement and leadership development activities to the organization’s day-to-day work. Mr. Sykes holds a B.A. degree in psychology from Davidson College and an M.S.W. from the University of Arkansas.
Donald G. Zauderer, Ph.D
Senior Consultant
Location: Rockville, MD
Professional Highlights:
- Professor Emeritus, American University, former Program Director, AU Key Executive Program
- Former senior advisor, The Brookings Institution
- Feature Editor, The Public Manager, Member, DC Bar Ethics Committee
- Senior educator, manager, consultant and coach with broad experience in leadership development, ethics education, and organization development -- utilizing methods that emphasize genuine dialogue, value-based learning, and shared inquiry facilitation.
- Published scholar in the areas of leadership, ethics, and executive development.
- Clients include the National Gallery of Art, U.S. Census Bureau, Asbury Methodist Village, National Cancer Institute, Agricultural Research Service, Centers for Disease Control and Prevention, National Geospatial Intelligence Agency, Food and Drug Administration, American University, among others.
Expertise:
- Manage leadership development programs
- Teach "The Extraordinary Leader," "The Ethics of Leadership," "Coaching for High Performance course," and "Change Management" courses.
- Facilitate off-site retreats.
- Provide organization diagnosis and change consulting, executive coaching, LIFO Interpersonal styles training, consulting in building an effective organizational culture.
PROFESSIONAL SUMMARY
Senior educator, manager, consultant and coach with broad experience in leadership, ethics education, and organization development, utilizing methods that emphasize genuine dialogue, value-based learning, and shared inquiry facilitation. Provides executive workshops and consulting in areas such as extraordinary leadership, ethics, team building, conflict management, and organization diagnosis and change. Successfully manages executive development programs that strengthen the cognitive, emotional, and behavioral competence of emerging leaders. Published scholar in the areas of leadership, ethics, and executive development.
CAREER HISTORY
1983 – 2007 President, Zauderer & Associates, LLC
Works with public, private, and non-profit organizations to create effective results in leadership development, ethics education, executive coaching, team building, organization diagnosis and change, and strategic planning. Clients include the HHS University, National Cancer Institute, Food and Drug Administration, U.S. Census Bureau, The National Gallery of Art, Centers for Disease Control and Prevention, the National Geospatial Intelligence Agency, and American University.
2001-2004 Senior Advisor & Director, Mastering the Art of Public Leadership, The Brookings Institution
Designed and implemented leadership and ethics programs and services for emerging public sector leaders.
1970-2002 Professor and Director, Leadership Programs, American University, School of Public Affairs
Designed and implemented innovative programs in leadership, organization development, human resource management, management consulting, public financial management and the management of high technology for the MITRE Corporation. A survey in the Key Executive Leadership program indicated that ninety-eight percent of alumni believed that the courses contributed to their career mobility and leadership effectiveness. Seventy percent received a promotion soon after graduation.
EDUCATION
1966-1970 Ph.D., Indiana University, Public Management and Organization Behavior, Public Policy, Political Science, Economics
1964-1966 M.A., Kent State University, Political Science
1959-1963 B.S., The Ohio State University, Education, Government, English
POST GRADUATE EDUCATION
Institute for Global Ethics
The Joseph and Edna Josephson Institute of Ethics
Mediation Training Institute International
Harvard University Graduate School of Education
Covey Leadership Center
University Associates
The Cape Cod Institute
NTL Institute for Applied Behavioral Science
HONORS
Member, DC Bar Ethics Committee
Feature Editor, The Public Manager (Culture of Bureaucracy)
Certified Professional in Managing Workplace Conflict
Donald G. Zauderer Endowed Scholarship, American University
SELECTED PUBLICATIONS
"Graduate Education: Learning in a World of Relatedness, 2008 (Forthcoming)
"Leadership Lessons from World Class Coaches," The Public Manager, 2007
"Mason Structural Steel: A firm Built on Character and Fierce Resolve,"
"Leading with Character," The Public Manager, Spring, 2005
"Mastering the Art of Public Leadership,"The Public Manager, 2003
"Workplace Incivility and the Management of Human Capital," The Public Manager, 2002
"The Benefit of Dialogue,"The Public Manager, 2001
"Winning with Integrity," The Public Manager, 1994
"Integrity: An Essential Executive Quality," Business Forum, 1992
SELECTED CLIENTS
U.S. Census Bureau
National Geospatial Intelligence Agency
Health and Human Services University
National Gallery of Art
American University
Centers for Disease Control and Prevention
Asbury Methodist Village
USDA – Agricultural Research Service
Food and Drug Administration
National Cancer Institute
MEMBERSHIPS
Institute for Global Ethics
Academy of Management
